citizenM London Victoria Station

A Smart Experience in the Heart of London The hotel is located just a short walk from Victoria Station, which offers easy access to all parts of the city. It’s also only about 100 meters from the theatres showing Wicked and Hamilton, and close to Cardinal Place shopping center, with plenty of restaurants, cafés, and fast-food options nearby. There are some homeless people and addicts in the area, but we never felt unsafe – the street is busy and well-frequented. The hotel operates with a “minimal interaction” approach. Check-in is done via iPad in the lobby, and everything in the room – lighting, air conditioning, blinds, and TV – is controlled through an in-room iPad. If you’re not comfortable with tech, this might not be the place for you. The room itself is very compact (about 8 square meters), but cleverly designed – they really made the most of the space. It has everything you need, though the sink is located in the main room rather than in the bathroom, which takes some getting used to. Important note for couples: sound insulation is minimal – you hear everything. So hopefully you’re already past the stage of being shy around each other 😅 Wi-Fi is free and strong throughout the hotel. Forgot your umbrella? You can borrow one free for 48 hours. There’s a bar on the ground floor with a good-looking menu, though we didn’t try it. Breakfast is available for £20 per person and is said to be good – we preferred to eat out. Security is excellent in the evenings and at night, which added a sense of safety. We didn’t use housekeeping services – the hotel donates £3 to charity for every day you skip room cleaning, which we thought was a nice touch. One thing to note: there’s no closet in the room. There’s a deep drawer and a few hooks, but with the compact room size, it’s not ideal if you’re traveling with lots of luggage – you won’t be able to leave suitcases open. Overall – a great, modern, comfortable experience. We’d definitely stay here again.

From the quirkiness and comfort to the location and staff, we cannot speak highly enough about citizen M. As a couple in our 60s, it ought not to work-modular, small spaces, high-tech operations and bizarre decor! However, I love that CitizenM takes us away from tradition yet everything really works! What we all need for a city break is… a good night sleep, cleanliness Good quality food, A feeling of security and to have our needs met at the click of a button or by a happy communicative human. This set up works on every level. The staff at citizen M Victoria well lovely. Nothing was too much trouble. They clearly know their jobs and have that wonderful juxtaposition of helpfulness but not intrusiveness. Thank you for always smiling too!

Very nice place in an excellent location. Overall, for the value at the location is great, the rooms are super modern fully automated with automated lighting, automated air conditioning. You can control the lumens and lighting as well for evening in the morning. The shades were also automated. Overall, the place is very clean and quiet. The staff was very helpful and with a good sense of humor.

The same standard quality and comfort of CitizenM. I stayed at Boston and Zurich before. London was my third and it was as i expected it. Minimalist, well designed, tech-friendly room with an incredibly comfortable bed. Close to train station and in a walking distance to some main attractions

Stylish and very close to Victoria Station, which is where trains from Gatwick arrive and which also has a tube station, so very convenient location. Also very close to some musical theaters. The hotel is stylish, vibrant and has extremely friendly staff. You can order pizza at 1am, no problem. The breakfast is not extremely varied but fine. Rooms have a lot of hightech which delights those who want to steer lighting, tv, shades and eveything else via an ipad.